Privacy Policy
Sweepico Privacy Policy and Personal Data Protection
Sweepico respects the privacy of every member who visits the website, creates an account, plays casino-style games, participates in promotions, purchases virtual coin packages, or contacts customer support. This Privacy Policy explains what personal information may be collected, why it is needed, how it is protected, and which choices are available to users.
Personal information includes data that directly identifies a person or can reasonably be connected with a particular account, device, or individual. Sweepico processes this information to provide platform features, confirm player eligibility, protect accounts, complete transactions, personalize the user experience, and meet applicable legal requirements.
By accessing Sweepico or creating an account, members acknowledge that their information may be handled as described in this Privacy Policy. Additional consent may be requested when required by law or when a feature needs access to specific information, such as device location.
Personal Information Collected by Sweepico
The information collected depends on how a member interacts with the platform. A visitor who only browses the website provides less information than a registered member who completes verification, purchases a virtual coin package, or participates in promotional activities.
| Information category | Examples |
| Account information | Email address, username, password, and account preferences |
| Personal details | First and last name, date of birth, age, phone number, and residential address |
| Social login information | Details received when registering through Google, Facebook, or Apple |
| Location information | IP-based location, device location, and information used to confirm state eligibility |
| Transaction information | Coin package purchases, refund requests, transaction dates, and payment confirmations |
| Verification information | Government-issued ID, proof of address, card ownership documents, or information required for legal and tax purposes |
| Technical information | IP address, browser, operating system, device type, identifiers, and connection data |
| Platform activity | Visited pages, selected games, session duration, preferences, promotions, and interactions with content |
| Communications | Emails, support messages, text messages, calls, voice chats, and submitted requests |
Payment card details are processed by banks, financial institutions, and approved payment providers. Sweepico may receive transaction information and request limited proof of card ownership, but members should never provide a complete card number, security code, online banking password, or other credentials that could be used to authorize a payment.
Calls and voice communications with customer support may be recorded for training, service quality, security, and compliance purposes. Sweepico may also collect information from third-party services when a member uses a social account to register or when an external provider assists with payments, identity checks, location verification, analytics, or platform security.
